Did not get 100k extra coins


#1

Hello, i bought 15k cash when it was -40%. I bought 3 4500cash coin packs with it when they gave 100k extra just now. I did not get the extra coins. Ludia pls fix this and give me the extra coins as advertised


#2

Hey there, @Dino_Dino, I’m sorry to hear that you did not receive the full contents of one of your in-game purchases, but our support team would be glad to take a closer look at things on our end! Send them an e-mail them at support+forums@ludia.com, including your support key so we can find you faster in our system. Thanks!


#3

thx for the reply John, ill mail em in a bit.

cheers.
Dino


#4

sent a mail with all the info.

looking forward to a reply, thx @John


#5

Well don’t feel bad, atleast yours is a glitch, I bought my first pack right before the sale started because I had to level up a dino, and did not know there would be a sale… And as someone who doesn’t buy cash, it took me a long time to get 4500 with the offerwall…


#6

still no reply from support. waiting for it.


#7

still have not recieved word from support team, cmon guys, i would like to recieve what i paied for.

thx