Did not get my darts

I opened my free incubator and I’m supposed to get 20 darts and I did not get them but when I fired the darts to collect DNA, my darts that I fired was gone. That was this morning. No ,did not have 140 darts when I started.

I’m sorry to hear that happened, Rebecca1701. Could you reach out to our support team here at support+forums@ludia.com with your support key so our team can take a look to see why the darts might not have been added to your inventory?

If you could include in your email the date and time of when you opened the Incubator, it would be helpful for our team’s investigation.

Thanks!