Did not receive 300 Dino bucks

Hello I subscribe to the newsletter fo Jurassic world the game on my pad but it has not appeared in my game after I clicked on the email on my iPad but it is saying it was not found or something can you all help me with this problem

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I’m sorry that happened, Techdragon98. May I ask if you had received an email asking to confirm your newsletter subscription? After confirming, you should receive another email that contains the link to claim the Dino Bucks.

If you’re having issues with the email, please don’t hesitate to reach out to our support team at support+forums@ludia.com. Our team would be happy to take a closer look at this for you!

Thanks.

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Yes I have but I don’t understand why I did not receive the 300 Dino bucks

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Please reach out to our support team so our team can check on this for you on their end, Techdragon98. :slight_smile:

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I have an agent will be with me soon

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Welcome to the forums @Techdragon98 !

Did you click the email on the device you play the game?
Only then can you get the 300 cash…
:smiley::blush: