Ludia Forums

Did not receive Skrill Pack

hey i had gotten a skrill pack like on friday for 15$ and i didnt receive it so i asked for help and got nothing so i came here to ask for some help so please if you can give it to me i still have the receipt i really injoy this game but i dont wanna play it if it scams me

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Hello xdrGhosttiger!

If you haven’t already, please reach out to our support team at support+forums@ludia.com with your support key included. They’ll be happy to investigate. Thanks!

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i sent an email to them saying that i didn’t receive my skrill pack

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Don’t forget to include your proof of purchase (confirmation text/email).

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I’ve had good luck with the in game support.

Any luck yet?

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i sent another email to game support right now with both pictures

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