Ludia Forums

Did what was asked of me for diamonds and didnt receive then

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

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Bug Description:

Area is was found in:

How do you reproduce the bug:
Step 1-
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What type of device are you using:

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Diamonds? Are you sure you posted this in the right Ludia section?

1 Like

Also failed to bother filling in the template too. How do people expect help if they can’t follow simple guides.

1 Like

Wait, there’s diamonds?!?

I want my diamonds!

4 Likes

Hey Jack_Raney, if you’re referring to an offer from Tapjoy, could you reach out to Tapjoy’s support through the in-game Offer Wall?

  1. Tap Reward Status
  2. Select the offer you are having trouble with.
    Note: You may have to wait a few hours before you are able to contact Tapjoy support
  3. When available, tap “Request Support”
  4. Input your email and then explain your issue in detail. Don’t forget your User ID which can be found right below the “Request Support” button.

Let me know if that helps.