Ludia Forums

Didn't receive tournament rewards

We’ve reached T9 this season, but i didn’t receive the rewards.
I’ve received the rewards for the last tournament (cash).

But no DNA, boosts etc.
Do other users have the same issue?

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Yeah, it’s like this since last season. You have to wait a bit longer.

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Game says championship doesn’t end for 1.5 hours

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Yeah we’re waiting for T9 as well. Is there any explanation as to why the collection of rewards is 2 hours after the last championship?
(Not having a dig at Ludia, just curious about the length of wait compared to completion)

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I am experiencing this kind of problem as well. Ludia, if u can hear us, fix this problem.

Thanks… For the explanation

Hopefully they realized the really hurt a lot of peoples’ scores with the servers going down and the week 3 changes. And they are doing their best to make things right.

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I finally got my tourney incubator rewards. Looks like you probably get them after an hour.