Disconnect while doing Jurassic tour: Super

I finally manage to earn 1000 cash.
I tried to do the event “Jurassic Tour: Super”
I paid 1000 cash and I was doing fine.
I was doing the 2nd round but my game for unknown reasons disconnected.
When I enter the game, I couldn’t continue the event telling me to reach level 35 first…
Is not fair!
You can’t tell me that I can partecipate at the event and then telling me to reach a level first…
If I can’t continue the event, at least I want the 1000 cash back

Hi there Tristan_David. If you could please email our support team at support+forums@ludia.com, they’ll be able to take a closer look at your situation. You can include your support key in the message.

Thank you!