Disconnected? But I'm still connected


#1

So I go into battle and I get this disconnect screen but the game is still running behind the disconnect screen and I can’t do anything because the “You’ve been disconnected screen is in the way”. . I’m seeing my butt get whipped.

When are you guys going to start working on fixing these bugs? Every update, I have great hope that I can spend more time playing and less time killing and reloading this god awful piece of app.


#2

Hey Oriondestiny, I’m sorry that happened, but when you disconnect from battle, the AI will automatically take over the fight for you. If this happens again, try force closing and relaunching the game and see if it reconnects you back to the battle. Also, try some of the troubleshooting steps here because it could help prevent this from happening again: Lost a battle I was winning
If the issue persists, reach out to our support team here at support+forums@ludia.com with your support key.