Ludia Forums

Disconnected during alpha battle

After i got dìsconnected then reconnected again. I can no longer continue the fight. Waited a few minute with no result. This happens like 3x now, in the span of my game

I’m sorry that happened, @devimon_da. Could you reach out to our support team here at support+forums@ludia.com so our team can try and make this right for you? Please make sure to include your support key in the email. Thanks!

I reach out to support when this happens and now im getting a response of “There is nothing more we can do and no more compensation” Its like they are acknowledging that their are bugs but telling us to just… deal with it now and lose all the energy that the bugs they are aware of are hindering our game. I have to continue to argue with them to get compensation for my keys lost for being lower on the trophies and then for the energy taking. Its frustrating that there are still these bugs but now that I have reported the same bug on multiple occasions, im out of luck.

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