DNA loss

I don’t know if anyone else has had this issue, but sometimes when I log into the game, my DNA count is 0. I’ve lost thousands of DNA from it simply disappearing when I log in. It doesn’t happen every time I log in, but its very frustrating to go from thousands of DNA to 0 just by logging into the game. Ludia, would you mind looking into this? Thanks!

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Hey @Fossilman, If you would be willing to send this to our team at support+forums@ludia.com along with your support key we will definitely look into this for you! :t_rex:

Will do, thanks!

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I accidentally sent it to the Jurassic World alive team. Will it still be fixed through there, or do I need to resend it to the JWTG team?

Hey @Fossilman, don’t worry about it. your ticket was found and put in the proper queue!

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Awesome, thank you for the help!