Ludia Forums

Dna refund

Hey guys. Where can I request a refund for the incorrect dna fuses with Maisaura?

Email support… make sure to include the standard stuff… like support key. Might take them a few days to get back to you but people have been reporting getting dna back.

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Thanks mate :+1::blush:

Got mine back yesterday…they are really fast with the refunds, I’m very happy about that… :slight_smile:

Hey Fatal1ty_v2, please reach out to our support team here at support+forums@ludia.com with your support key. Thanks!

Thank you. I’ll send in a request

They replied back to me fast telling how much I supposed to get back. But since then from past 2 days I received nothing in game OR email :frowning:

They do refund it. Got mine today. Thanks very much!

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