Dna request getting lost even without getting to collect them

I am unable to get my requested alliance from alliance…they just get lost

Hey Kushagra_Gaming, could you please try restarting your game and see if your DNA request re-appears in your Alliance chat?

If you are still having trouble finding your request after restarting the game, please reach out to our support team at support+forums@ludia.com with your support key.

Thanks!

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Thank you Ned sent support mail.

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