Dna requests disappear

On our team dna requests are made but then they are gone. Dna never given. I think its an update where if the request gets no hits it just deletes but a lot of my team members are getting po’ed.

Hi there Fartcarcas. Could you and perhaps your team members email our team at support+forums@ludia.com with your support key included? They’ll be able to look into it further. Thanks!