Donation request timer keeps increasing and doesn't allow me to request

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: Cannot ask for donations, because timer keeps increasing every time it hits 0!

Area is was found in: Alliance Chat → Request button.

How do you reproduce the bug:
Step 1- Be me.
Step 2 - Watch timer get to 0 and realize the timer just increased by 3 hours, then once it hits 0 again it gets increased to 23hrs but didn’t get to request donation either time.
(add more if needed)

How often does it happen: Twice so far.

What type of device are you using: Huawei P20 Lite

Anything else? (add screenshots or additional information here)

Hi Detonatress, would you please send this info to our team, support+alive@ludia.com, so we can investigate this further?

Thank you so much!

It somehow got fixed at the time when supply drops reset (not sure what hour it is where the servers are).

1 Like