So been almost 2 weeks, support is barely helpful, can we get some clear answers from the Devs or are we to assume as Siljy pointed out that they prefer NOT to fix it to try and entice people to throw money at the game ?
Here’s what i was told after sending in both my key number + a couple screen caps, no official statement since then :
Hi Carpenter ,
I’m sorry to hear that you’re still not getting any new gear to trade in the shop! Our team is aware of this issue and are working on a fix. In the meantime if you like, you can try selling the gear in order to get new ones, but if you would prefer to wait, that’s fine, too.
Sorry for the inconvenience!