Ludia Forums

Easter Special Incubator purchase issues

#1

Has anyone received any refunds or results from the Easter special incubator purchase that people bought but didn’t receive it?

#2

Dev’s are aware of the issue, if you email support they can help you.

#3

Ya i got some free 250 cash for some reason but i never bought anything

#4

that was for the emergency maintenance

#5

Oooh explains a lot

#6

Moderator, yes we did email them everything on Saturday we got an instant response from an automated response. Aside from that nothing… so was just checking to see if anyone else had some responses

#7

Support should get back to you soon. I also understand and am sorry you experienced the issue.