Ludia Forums

Email club and bonus

Hey @Ned I never received the email today. I filled out the link in the mail. But never got the email to confirm. It has been three hours. Is that normal. Please help.

I’m sorry to hear that, Ken_Boucher. May I ask if you had checked under your spam/junk folder in your email?

I checked in all my folders. It would have went to -edited- I play everyday so I figure the email club would have been a great idea. But I have not received anything as of yet

:thinking: Could I ask you to reach out to our support team here at so our team can take a closer look at this for you? Please make sure to include your support key in the email as well.

Thanks, Ken!