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Epic DNA request issue

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Bug Description: On Sunday around 02:00 local time I could have done an epic DNA request but decided to ask for some rare DNA as most of my alliance was asleep. I then asked for some epic DNA around 12:00 local time. 6 hours later I went to collect my DNA request but was unable to ask for DNA as apparently I reached the daily limit. My understanding from the release notes is that there is no longer a limit on DNA request except for epic DNA (only once on a Sunday). I normally ask for DNA 3 to 4 times per day but now cannot ask for DNA until I switch to Monday.

Area is was found in: Social

How do you reproduce the bug:
Step 1- Ask for rare DNA, wait 6 hours and collect. Ask for Epic DNA, wait 6 hours and collect.
Step 2 - Ask for rare or common DNA and get the error message.
(add more if needed)

How often does it happen: Twice on 2 different accounts.

What type of device are you using: Android and iOS

Anything else? (add screenshots or additional information here)

Adding a screenshot.


Now it is Monday and I still cannot request DNA…


It now works since 01:00 local time (BST).

Thanks for reporting this to us, th3g3ntl3m4n. Could you email your support key and those screenshots over to our support team at