Ludia Forums

Error 10029 - iphone6s

Since

Since the new version of JW ALIVE i had been facing this issue. Haven’t been able to play. Has anyone discovered a solution for this? Please advice. The weekend is boring without this.

I have this problem sometimes try using your data

I am on a very stable internet connection. I tried data as well. It doesn’t work.

Welcome to the forums, Waleed_Bin_Khalid! If you haven’t already, could you try forgetting the WiFi network on your device then reconnect to it and see if that helps?

If you’re still unable to log in after doing that, please reach out to them at support+forums@ludia.com as they would be glad to provide additional troubleshooting steps.