Error 41844


#1

Hi guys today i was on a coffe shop and then a lovely concavenator spawn nearby i dart him and got 99 dna then my connection on the zone was a bit terrible and i got this message…
It is possible devs give me my 99dna? I love this dino… the game is stuck on this screen i cant get my dna :tired_face:


#2

Hey Rctuga, try reconnecting back to the game and see if the DNA you had collected is still there, it’s possible that they were credited to your account even though you were not on a stable connection. If you’re having trouble loading back into the game, try reconnecting again once you’re on a stable internet connection. If you’re still having issues, contact our support team here at support+forums@ludia.com with your support key, and they will be happy to assist you.


#3

I Lost it :tired_face:
I could put him at lvl14 so so sad please devs