Error -505


#1

So I still keep getting an error -505 from the Google Play Store on my Google Pixel XL. I have tried everything the trouble shooting suggests short of factory resetting my phone. However, in looking for this issue online, I’ve noticed a few people talking about issues with other apps. They say they’d uninstall an app or disable permissions to an app and they could download the game just fine. So I don’t know what the issue is, but I know it isn’t a Google issue. Because I tried all that.


#2

Hey Squii123, I’m sorry to hear how frustrating this was, we are aware of this, and our team is looking into it. If you’ve tried the troubleshooting steps already, there isn’t much we can really do for now because it’s caused by the Google Play store having trouble installing or updating. However, If you’re still having issues, try contacting Google Support, and they’ll be happy to assist you with this.