Ludia Forums

Error Code 261 cant' connect over 4g

So I can connect and play with Wifi (however it constnatly lags) however when i switch to 4g mobile data i get error code 261 can’t connect to server instnatly. I’ve tried uninstalling and reinstalling (it downloads fine over mobile data)

How can I fix this

Hey spelljammer, when you are on your mobile network, could you please try toggling off the WiFi setting on your device and see if that helps?

This IS with wifi off.

I’m sorry that didn’t work, spelljammer. If you contact our support team at support+forums@ludia.com, our team might be able to provide some further troubleshooting steps.