Ludia Forums

Error unable to log in to servers

I’m unable to get into the game and get an error message every time I try saying I am unable to log in to servers. I have turned my data on and off, phone on and off, deleted the game and tried to reinstall it but still get the same error.

Anyone have any suggestions???

Hey Craig131, is your WiFi toggled on? If so, could you please try turning it off while on your data and see if that helps?

Hi Ned

I have tried this and still get the same error.

Thanks
Craig

I’m sorry that didn’t work, Craig131. If you haven’t already, please reach out to our support team here at support+forums@ludia.com so our team can take a closer look and help you.

Thanks Ned, I have already emailed on Thursday and awaiting a response.
Craig