Ludia Forums

Error whit the boss

#1

BEFORE MAINTENANCE, I FIGHT WITH A BOSS.
BUT AFTER MAINTENANCE, THE BOSS APPEARS WITH -24000 HEALTH POINTS AND WHEN I ENTER THE FIGHT I CAN NOT MOVE PUZZLE PIECES OR NOTHING, BECAUSE HE HAS 0 LIFE POINTS
Please help me

#2

I have same problem :frowning:

1 Like
#3

I also have the same problem. I hope they fix it

#4

1 Like
#5

Hey everyone, I’m not sure why this is happening in your game but our support team would be glad to take a closer look on your behalf! Reach out to them at support+forums@ludia.com, including your support key in the email so that they can find you faster in their system. Thanks!

2 Likes
#6

Someone has solved the problem ¿.?

#7

Hey, please rest assured that this issue is top priority for our developer team and they are working on fixing it at the moment!

1 Like
#8

Exactly I have the same problem with Shellfire​:disappointed_relieved::disappointed_relieved:
What’s wrong with these bosses?

1 Like
#9

I have the same problem, and when I have the 10 of energy I joined the battle against and I could not move any piece, I restart the game but the game took my energy and did not finish the battle:(

1 Like
#10

I contacted the support through the option in the game. They fixed it for me! Make sure you give them your support key! :smiley:

#11

The error is solved thanks so much
But i not get the reward of the boss :confused:

1 Like
#12

@Ren what is this? Yes, thanks for solving the problem with bosses, but I haven’t got my premium draft token from Shellfire. When I’ve opened the story mode, it automatically pushed me to the new world, Hooligan Timberlands. But I haven’t my premium token. Please, fix it​:sleepy::sleepy:

#13

Hey Andres_Montano_Yepes, could you reach out to our support team here at support+forums@ludia.com? Our team would be happy to take a look at your account and assist you. Please make sure to include your support key in your email as well. Thanks!

#14

Hey Guys! Unfortunetly, us mods can’t look into missing tokens or rewards, only support can do that.