Ludia Forums

Error won’t let me play

#1

I can’t play the game, I keep getting this error. I’ve tried restarting my phone, but didn’t help. Anyone else?
It’s an iphone

#2

There is an update. Go to the app store.

#3

That didn’t help I continue to get error 143 :confused:

#4

@Appletail did the app store say there was an update?
If it did update, sometimes you may have to close the app then reopen it.

#5

same issue. been a week already. nothing can do anymore.

#6

I’m sorry that you are getting this error, @Appletail. Our team is currently investigating this error code. However, we have some troubleshooting steps on our FAQ here that could help: https://ludia.helpshift.com/a/dragons-titan-uprising/?s=troubleshooting&f=why-did-my-game-close-unexpectedly&l=en
Let me know if it works.

#7

I’ve done all the FAQ suggestions and then some. This is honestly some piss poor developing AND communication. It’s been over a week since I am unable to log in and play without a WORD from the developer. At this point I would say bomb their reviews with 1 stars until they fix it.