2 weeks ago, I was logged out of my game and reset to level 1, after more than 2 years of play. It took you 6 days (!!) to fix this, and only after several attempts at communication. But you fixed it, you really did.
Now, though, I am logged out all over again. I got to play a grand total of three days before your mess fell apart again, and this time, I didn’t even click anything.
Respond in DM, please. I do not want to wait another week to get a resolution. I have the account name and number.