Fierce storms message using apple

Other Games Dragons: Rise of Berk
#1

Every time I log in using apple, I see a message called “Fierce storms prevent us from reaching berk! Please reconnect!” How do I fix it?

1 Like
#2

Hi @NightWing, sorry to hear you haven’t been able to log in! If you could write to our team at support+forums@ludia.com we will be able to investigate this issue further.

Thank you!

2 Likes
#3

Ever since I changed my Apple ID password this issue happened

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#4

Interesting. If you haven’t restarted your phone since the password change, doing so may help. If not, then support can assist you with this issue. :dragon:

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#5

I have restarted my phone, but it still did not work

2 Likes
#6

Same problem here, its been days and i still not able to open the game since this started happening

1 Like
#7

Hi @Joshua_Chavez, If you haven’t already, please send this info and your support key to support+forums@ludia.com so we can look into this issue for you.

Thank you!

2 Likes
#8

Hi, is there any way to fix the problem without the support key?

1 Like
#9

Hi Joshua_Chavez! No worries, the team can still do their best to assist even if you don’t include your support key.

2 Likes
#10

Were u able to fix it because same happened to me

1 Like
#11

Have you found a fix yet?

1 Like
#12

Hi CJ_Frank. If you are still experiencing issues, you can email our team at support+forums@ludia.com; they’ll do their best to assist you with this. Thanks!

1 Like