Every time I log in using apple, I see a message called “Fierce storms prevent us from reaching berk! Please reconnect!” How do I fix it?
Every time I log in using apple, I see a message called “Fierce storms prevent us from reaching berk! Please reconnect!” How do I fix it?
Hi @NightWing, sorry to hear you haven’t been able to log in! If you could write to our team at support+forums@ludia.com we will be able to investigate this issue further.
Thank you!
Ever since I changed my Apple ID password this issue happened
Interesting. If you haven’t restarted your phone since the password change, doing so may help. If not, then support can assist you with this issue.
I have restarted my phone, but it still did not work
Same problem here, its been days and i still not able to open the game since this started happening
Hi @Joshua_Chavez, If you haven’t already, please send this info and your support key to support+forums@ludia.com so we can look into this issue for you.
Thank you!
Hi, is there any way to fix the problem without the support key?
Hi Joshua_Chavez! No worries, the team can still do their best to assist even if you don’t include your support key.