Finding old Support-key (Android)

I wanted to play on my old account again. However, I cannot access the support key. Because I never saved it and can no longer open the game because it is no longer compatible with my old device. Since I played as a guest, the data (including the support key?) must be stored somewhere on my device, right? Can I maybe find the support key again in the storage of my device or are there other options?
(translated with Google Translate, sry)

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If you only played as a guest the old game is I think lost. Only saved if linked to Facebook.

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Search if you have any old screenshots of the gameplay you might find your support key in them

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I already did that but I found nothing.

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If you ever bought anything on that account, you should be able to find the receipts, and from there you can show the support team. The same thing happened to me a few years ago. Hope this helps.

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Unfortunately I’ve never bought anything.

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Hello kingDave. Please email our team at support+forums@ludia.com with as much account information as you can. They’ll do their best to see what can be done.

Thanks!

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