Ludia Forums

Fix battle glitches

#1

Every battle the game freezes… at least two or three times. I logout and login, still it freezes… it is ridiculous… please fix the glitches. My entire Alliance is having the exact same problem and we are from all corners of the globe.

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#2

Hey Toni_Bell, I’m sorry to hear that your game is freezing up during your battles. Could you try some of the troubleshooting steps from our FAQ here and see if it helps: https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=why-did-my-app-close-unexpectedly&p=all