Fix the “map update”


#1

Every time the map update and the game had to restart, I will not be able to collect supply drops or catch Dinos unless I reboot the game… I seriously wonder what the “game had been closed and the map had been updated is for?


#2

Hey DrizztRay_Lee, try turning your location settings on your device off and back on again and see if that helps, and make sure that your GPS setting is set to the highest accuracy. Our FAQ troubleshooting section could also be helpful if you take a look here: https://ludia.helpshift.com/a/jurassic-world-alive/?p=all&s=troubleshooting

If you’re still having an issue, contact our support team at support+forums@ludia.com with your support key and a screenshot of the issue, and they’ll be happy to try and help you.