Ludia Forums

Forward 15min incubator cost 3HC

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Bug Description:
When an incubator left less than 15min or for 15min incubators, fast forward cost 3HC instead of showing an ad video

Area is was found in:
Incubator screen

How do you reproduce the bug:
Step 1- wait an incubator left 15 min or on 15min incubator
Step 2 - press watch, no video show but 3HC deducted.

(add more if needed)

How often does it happen:
Has happened for 2 incubators after arena reset today

What type of device are you using:
iPhone XS

Anything else? (add screenshots or additional information here)

I’m sorry that happened, StormBreaker. Could you email our team at with your support key included in the email so our team can assist you further? Thanks!

it happens a lot for some reason, at least used to cuz i dont forward those that much

It happens now everytime you have already watched your allotted number of videos for the day. It’s a complete scam, but I have no time to write support for a measly 3 hard cash (I guess this is what they’re counting on…)

It happens to me a lot. After restart at lest I will see if it costs 3 HC or not.

I no longer use the last 15 min to open incs.
Ludia is well aware of the problem and hasn’t addressed it in over 6 months.
If anything it’s worse.


Same experience. I wrote in and they acknowledged it was an issue. Gave me 100 HC tho so I guess?? :man_shrugging:

This is happening for some time. I’m speeding those 15 min incubators anyway. Last few days could actually watch video sometimes in last 15 minutes of incubator running.