Friendly Battles not connecting or Timing Out

Jurassic World Alive Bug Reports
#1

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Bug Description: Friendly Battles are not connecting, when they do, they time out.

Area is was found in: Friendly Arena

How do you reproduce the bug:
Step 1- Start Friendly Challenge
Step 2 - Wait
Step 3 - Error message
(add more if needed)

How often does it happen: 1 in 2 times.

What type of device are you using: Samsung Galaxy S9. Repeatable on both IOS and Android devices as fedback by my alliance members.

Anything else?
Fix the alliance missions or fix this bug. Preferably both so your game isnt such a grind fest.

3 Likes
#2

Hey arugono, I’m sorry to hear that you’re having an issue with your friendly battles.

If you’re on a WiFi connection, try turning off the mobile connection or vice versa, on your device to prevent the signal from jumping around.

If the problem persists after doing that, please do not hesitate to contact our support team here at support+forums@ludia.com with your support key.

#3

Had the same issue yesterday and again this morning.

Using WiFi, great connection speed, no interruption in service, failed several times. Could not make a connection to FB battle another alliance member.