Ludia Forums

Frozen app

I am experiencing this issue since last update

  1. When ever I start battles timer counts down to 0 but doesn’t time out , i have to restart causing me to loose PvP battles or raids and strike towers too due to this frequently

  1. After doing any sort of battles I can’t open the incubators and game is frozen like this resulting in multiple restarts

  2. Whenever I try to open Dino rooster or dart or battle app is frozen again like this and I have to restart multiple times again & again!



Device - Samsung galaxy A31
Android 11
128GB Rom /6GB ram
tried to use the app on Another Device too it has the same issue

2nd device

Redmi 9i
Android 10 (64gb Rom/ 4gb ram)

Please help me with the this issue

Sorry for such a long post

Hey Ample, I’m sorry you are having these issues since updating your game. Could I ask you to contact our support team at support+forums@ludia.com? Our team would be happy to take a closer look at this for you.

Thank you!

Ok I will contact support thank you for the response @Ned

1 Like