Ludia Forums

Game becomes unplayable due to constant crashing

The game keeps crashing at it keeps getting worse what should i do??
When i open a card pack it crash,when i spin a prize wheel it crash when i try to solve a code 19 it crash when i win battle it crash when i lvl up a dino it crash when i try to move a building it crash when i try to place a dino it crash,it always crash,the game crash twice in a row this morning preventing me from opening the 5 hr carc pack why does this happen when i start playing it rarely happen but the more i progress the worse the problem gets.why does this happen?

Hello dan1209. Sorry for the trouble. Please try the following steps if you haven’t already:

If that doesn’t help, please email our team at support+forums@ludia.com so they can help you directly. Thanks!