Ludia Forums

Game constantly crashing

Bug Description: My game is constantly crashing, if it even loads at all, it crashes if I click on a dinosaur, incubator, anything. It is not usable at all righ tnow.

Area is was found in: Aviary

How do you reproduce the bug:
Step 1- open the app
Step 2 - try to do anything (collect DNA, open a challenge incubator, anything)
(add more if needed)

How often does it happen:Every time I open the game

What type of device are you using: iPhone

Anything else? (add screenshots or additional information here)

2 Likes

Happens on my iphone and ipad after every battle and every incubator. It’s so much fun!

1 Like

Yep. Same here; iPhone 11.

Hey jules, could you send your device information along with your support key over to our team here at support+forums@ludia.com?

Our FAQ here has some troubleshooting steps that may help in the meantime: