Ludia Forums

Game constantly crashing

Bug Description: My game is constantly crashing, if it even loads at all, it crashes if I click on a dinosaur, incubator, anything. It is not usable at all righ tnow.

Area is was found in: Aviary

How do you reproduce the bug:
Step 1- open the app
Step 2 - try to do anything (collect DNA, open a challenge incubator, anything)
(add more if needed)

How often does it happen:Every time I open the game

What type of device are you using: iPhone

Anything else? (add screenshots or additional information here)


Happens on my iphone and ipad after every battle and every incubator. It’s so much fun!

1 Like

Yep. Same here; iPhone 11.

Hey jules, could you send your device information along with your support key over to our team here at

Our FAQ here has some troubleshooting steps that may help in the meantime: