Ludia Forums

Game crashing just about everywhere

Has anyone else got these problems?

Needed a new incubator, went to battle. The Gyrosphere screen landed, and nothing happened. Restarted. Went back to that screen after the reboot, then I got the “Match timed out” message. Tried again, exact same thing happened.

Saw a dino on the map after the third match timed out, so darted it. Game then locked at the end of the darting sequence.

I can’t seem to do anything for some reason and the game is soft locking at everything?

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Hey, @Delta. Does this happen on both WiFi and data connection? If you’re on WiFi connection, you can try forgetting the connected network on your device then reconnect to it. Kindly make sure you have enough internal storage space on your device. That being said, don’t hesitate to reach out to support at support+forums@ludia.com so they can take a closer look and provide additional troubleshooting. Don’t forget to include your device information in the message as it can help with the investigation.

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