Ludia Forums

Game doesn’t load stuck at 1/24

I’m actually new to game but got addicted playing since 10 days now but the app doesn’t load for unknown reason tried everything reinstalling and all stuff I have connected to my FB at the very beginning and if I login with a guest account it is opening normally and when I wanted to contact jw alive I needed support key which I dont have
Someone please help me out ! :confused:

Hey Rohan_Boi, could you try reconfirming your Facebook login information on your device? If you need assistance, our team can be reached through email at support+forums@ludia.com.