Game doesn't load after 2.9 update (24 HOURS LATER, still no fix, we are disappointed Ludia)

Yeah I have some updates to make to it. Went for things I could quantify.
I think maybe Google would be the place to get refund for vip

Thanks. Yes officially, we’re in th me 7th day now. It’s gone 5pm fir me so I’m not going to be completing Hadros or getting the coins etc for today and it’s unfair to expect us to get all our attempts on the new common Dino before they are replaced with the rares.

Luckily I live in a park so once I get back in a few gigas should sort me.

It should be 48 interactions on your list.

We updated our community earlier this morning in ARK, but I did not see anything here. Hoping this can ease the minds here a bit.


Because it’s in a different topic than this one. Ludia posted pretty much the same message but more elaborate in this topic in their original message at the top:

[News] Jurassic World Alive | Login Issue (August 5, 2021)


Wait what’s ARK? Never heard of it before .


Ark is a co- op that works with alliances to build and share level 20 sancs.


You do realise that when she posted she said she hadn’t noticed anything posted so she thought she would post?

Bet she wishes she didn’t now considering some of the sarcastic remarks off some people :roll_eyes::roll_eyes:

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Let’s keep things civil and on topic everyone :sauropod:


I’m civil just don’t like toxic comments for no reason at all on here.

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She didn’t act like that at all

And does it really matter at the end of the day they tried to help.

Hopefully on weds we will hear news that the game is finally going to be fixed .

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They clearly having a laugh about all these players who struggle to log in…

I’ve send à ticket but didn’t recieve answer. I don’t know what is my id number and don’t know how to get it.
I’m worried to not be able to get compensation althought I pay a vip account.
How to properly show tge dev i’m impatcted n’y the bug?

Hi there Kierrip. Messages are responded to in the order that they come in, so it can sometimes take a few business days for our team to see it (depending on ticket volume). Thanks for your patience!

The problem is solved. [News] Jurassic World Alive | 2.9 Login Issue

Login may be solved for most… However, failure pop up when joining a raid and then Google play games signing in again…

Still issues.


Yes, same happens to me all the time! :tired_face:

Happens with every single raid invite I get too