Ludia Forums

Game freeze 2020

Why does my game freeze while im battling? Nothing but fleeinf works therefore i will always lose. This is really frustrating when it happen in the arena as i loose coins, my place in fhe leaderboard and my winstreak.
Does ghis happen to anyone else? Is there anything other that flee that i can do to unfreeze it?

1 Like

Hey Sgreen8964, I’m sorry to hear that your battles are freezing. Could I ask you to reach out to our support team here at support+forums@ludia.com with your support key and device information so our team can investigate this?

In the meantime, our FAQ here has some troubleshooting steps that might help if you try them: