Ludia Forums

Game freeze on loading

The game freeze on loading page and does not continue. Version 1.7.13. Please advise.

Hey Evans_F, if you’re connected to your WiFi, try forgetting and re-adding the network on your device.

Hello thanks for replay. New router, new wifi. Connection with network works fine. Tablet restarted twice. Same problem, game bar freeze on loading.
Pls advise.

Could you reach out to our support team at support+forums@ludia.com with your support key? Our team would be happy to take a closer look at this as well as try and provide some further troubleshooting steps.

Ok I did that.
Thanks

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