Game freezes after the 2.17 update

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description: JWA freezes shortly after the loading screen is gone.

Area is was found in: The map

How do you reproduce the bug:
Step 1- Open the app.
Step 2 - It should freeze shortly after the loading screen is gone.
(add more if needed)

How often does it happen: Always

What type of device are you using: iPhone 7

Anything else? (add screenshots or additional information here)

1 Like

Hey @TheAngrySuchomimus, If you haven’t already please send this info along with your support key to so we can investigate this issue further.

Thank you!

Well at least I can enter the map and arena but collecting anything or darting still makes the game crash every time.

Well now I can’t pass the 17/31 on the loading screen.
Probably my phone is just too old.

Have you tried an uninstall/reinstall of the game? (as long as you aren’t on a guest account.)

I haven’t.
I’ll try that.

1 Like

It worked and I can play the game normally.

1 Like