Game freezes after the 2.17 update

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Bug Description: JWA freezes shortly after the loading screen is gone.

Area is was found in: The map

How do you reproduce the bug:
Step 1- Open the app.
Step 2 - It should freeze shortly after the loading screen is gone.
(add more if needed)

How often does it happen: Always

What type of device are you using: iPhone 7

Anything else? (add screenshots or additional information here)
image

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Hey @TheAngrySuchomimus, If you haven’t already please send this info along with your support key to support+alive@ludia.com so we can investigate this issue further.

Thank you!

Thanks,
Well at least I can enter the map and arena but collecting anything or darting still makes the game crash every time.

Well now I can’t pass the 17/31 on the loading screen.
Probably my phone is just too old.

Have you tried an uninstall/reinstall of the game? (as long as you aren’t on a guest account.)

I haven’t.
I’ll try that.

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It worked and I can play the game normally.
Thanks.

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