Game freezes and crashed

After updating the app for the newest update whenever I would do a battle and one of the wild dragons would attack the game would freeze
I saw people saying that they would not be able to move tiles but the dragons moves

For me the whole game froze mid attack
I cant get trust points or advance on the map because of this

Support key- -edited-

I’m sorry that your game is freezing up, @Eclipser. Our support team could take a closer look to see what the issue might be if you reach out to them here at support+forums@ludia.com. Also, please make sure to include your support key in the email.

In the meantime, there are some troubleshooting from our FAQ here that you could try that might help: https://ludia.helpshift.com/a/dragons-titan-uprising/?s=troubleshooting&f=why-did-my-game-close-unexpectedly&l=en.