Ludia Forums

Game froze, couldn't get daily reward

Friday night I finished all the daily missions with 12 seconds until the reset. The game froze just after the box turned green but it wouldn’t allow me to click on it.

Hey there @CPhT62912, I’m sorry to hear that the game froze up as you were trying to collect your Daily Mission reward; reach out to our team at support+forums@ludia.com so that we can take a closer look at your account, including your support key in the email so that they can find you in their system.