Game hangs completely every time I click on "free cards" button


#1

Can’t do anything, I tried even to reinstall a game but nothing changed, it’s just not working if you click"collect" button


#2

Hey Dmitry_Nechessa, I’m sorry to hear that you’re having trouble with the game. It might help if you could try freeing up some memory on your device. If your game is connected to your Facebook, Google Play store, or Game Center account, could you please try clearing the cache on your device? However, please avoid clearing the cache if you’re on a “Guest Account’ as it could lead to you losing your saved data.

You can also try these troubleshooting steps for connection issues on this thread here:

If the issue persists, you reach our support team here at support+forums@ludia.com, including your support key in the email.