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Bug description: WHENEVER LAUNCHING THE APP THE GAME FREEZES
Area is was found in:
How do you reproduce the bug:
Step 1- LOAD THE GAME
Step 2 -
(add more if needed)
How often does it happen:WHENEVER YOU LOAD THE GAME
What type of device are you using: IPHONE 13 PRO
Anything else? (add screenshots or additional information here)
Hey @Gamer123, Would you be able to send this info and your support key to email@example.com so we can look into this for you?
Can’t get it to even load. This is what I see every time I try to get on. 1/31 is as far as it will load.
This is prob a bad internet connection, mine loads but then freezes on a number and the dna stops spinning or when I start loading the map it freezes
Kinda what I was thinking/hoping. It FINALLY loaded! However since it seemed like I wasn’t the only one, I figured I’d chime in too in case it was a server problem.
At least you don’t have my problem lol
Exactly the same issue for me on an iPhone 7 running ios 15.5
The game has been freezing on launch and now freezes every time it opens for the last 24 hours. I get the map screen and then everything locks up. No restarts have helped.
Hi @Angelophile, if you are not on a guest account and uninstalling and reinstalling does not work then please send this info and your support key to firstname.lastname@example.org, if you haven’t already, so we can continue to investigate this issue.