Game is freezing and lagging

I am sitting here trying to shoot at dinos using a 3 hr and the game is taking a 45 sec to a minute to load the screen in which you shoot darts at the dinos, While shooting at the dinos the game is freezing multiple times and hurting my ability to get dna from the dinos as it causing me to miss shots and drains my time on the drone.

I’m sorry to hear that you are having this issue, Myster_P. Could you send your device information to our team here at with your support key included, so our team can take a look?

In the meantime, please try closing any background apps you might have opened while you’re playing the game, and see if that helps.