Ludia Forums

Game is frozen


#1

Hello i just did one perchance, after i received the good the game got frozen, anything i touch doesn’t respond. I uninstalled it and install it back, same issue, close and open maybe 30 times and still the same, no response? Please support me ?


#2

Hey Dawdam, could you try rebooting your device and then relaunching the game and see if you’re still having this issue? If your game is still frozen, please contact our support team here at support+forums@ludia.com with your support key so our team can try and assist you further.


#3

I contacted support team with my key about 3days ago and no action… about freezing of bottom and top part untouchable…
Plz
Plz fix bug plz…