Ludia Forums

Game is so great

Hello i just did one perchance, after i received the good the game got frozen, anything i touch doesn’t respond. I uninstalled it and install it back, same issue, close and open maybe 30 times and still the same, no response? Please support me ?

I’m sorry to hear that your game seems to be frozen @lacaca. There are some troubleshooting steps on our FAQ here that might help with this:

If your game is still frozen after trying those steps, email our support team here at with your support key, and our team could try and assist you further.