Ludia Forums

Game keeps crashing as of 20/08/2021

Since yesterday, my game keeps crashing as soon as it loads. I have tried this on another device and the same thing. I have reinstalled the game and the same.

What I did notice was that when I went to the game yesterday afternoon, many of the sites were in a state of not being built like the Legendary Dragons, Valka’s Sanctuary, Catapult, etc…

The daily reward (month) had also reset.

Thanks

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Hi there Bobxbob. Would you mind emailing our team at support+forums@ludia.com so they can investigate? You can also include your support key if possible.

Thank you!

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10 days and counting and I still don’t have access to the game. It still keeps crashing as soon as it starts. Years of gameplay could be lost. Very frustrating.

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I’m really sorry to hear that you are still having crashing issues with your game, Bobxbob. May I ask if you had reached out to our support team? If not, please send our team an email through the email address provided by Davy, so our team can assist you further.

Thank you!

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Support team have been working on it the last 9-10 days

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