Game loading stuck

Hello,
My game keeps getting stuck on 22/31 searching for dinos.
Ive tried restarting, turning location on and off, etc… as ive been looking for fixs.
Ive even emailed but not heard back yet.

Hey @SRoseCrystal, We currently have a longer wait time than usual (about 5+ business days.) Rest assured you will be assisted.

In the meantime I can suggest you try to uninstall/reinstall the app if not on a guest account.

Thanks!

I have tried that already

If you have another device, try to launch the game there.